Before computers became an essential part of everyday life, printing and mailing was the only way to collect payments from your customers. This antiquated process, which was unbearably slow and expensive, has now been replaced with a better solution that saves time, money, and even the environment.
Electronic billing is now the preferred option for millions of companies around the world, and for good reason. Additionally, most companies are taking advantage of outsourced billing services, which allows them to make better use of their in-house staff and resources. Electronic billing is truly the future of collecting payments, and customers now look down upon companies and utilities that fail to take advantage of these new services.
If you’ve been looking for a quick and easy way to save money while growing your business, transitioning to electronic billing should be your first step. Here are just three of the many reasons that so many companies are investing in outsourced electronic billing services:
- Impress your customers. Convenience is key for consumers in 2016, and you cannot expect to outperform your competition when you’re still using “snail mail” to collect payments. Electronic billing services give your customers the convenience to receive, view, archive, print, and securely pay their bills on the internet. Once you make the transition to electronic billing, you’ll be amazed at the response you receive from customers. In fact, about 25% of consumers felt their relationship with their biller was better after they switched to electronic billing.
- Save money. There seems to be a myth that convenience costs more money, but this couldn’t be further from the truth when it comes to electronic billing services. Organizations can save an average of 11.5 cents per billing statement by ditching their paper billing. Additionally, electronic billing makes it much easier to track expenses, which also helps to save money over time.
- Help the environment. One specific quality of companies that tends to attract more customers is an eco-friendly attitude. If you can show customers that you care about the environment, they will be more inclined to use your services. Electronic billing services are undoubtedly better for the environment than paper billing, and your customers will appreciate your thoughtfulness in making this switch.
Whether you’re looking to save the environment or just want to decrease your billing expenses, there has never been a better time to transition to electronic billing. Consider outsourcing your electronic billing services and experience all of these benefits for yourself.