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Some Businesses Do Value Customer Service

It is not hard to imagine why some people believe that customer trust and loyalty are not highly valued anymore. The world of customer service has turned into one of automated systems, scripts and disconnected calls. Thankfully, some business out there still know how to build customer relationships. While some smaller stores may feel overwhelmed, […]

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Customer Service is Important for Both Consumers and Growing Businesses

According to statistics from the Home Improvement Research Institute (HIRI), home improvement product sales are expected to eclipse $293 billion this year, which would be an increase of more than five percent from the year before. This means that more homeowners are looking to upgrade, so lots of couples and homeowners on their own are […]