The Phone May Not Stop Ringing Even After Your Business Is Closed
It may seem like phones are becoming obsolete with the ubiquity of internet-connected devices these days, but when it comes to customer service for your business, phones are still very important. Surveys show that about four out of every five customers prefer to interact with companies and about the same amount say they will hang […]
Could Your Business be Suffering Without an Answering Service?
Everyone has complained about hearing automated telephone answering services at one point or another. Either they take too long to answer questions, aren’t helpful, or any other number of complaints. In truth, answering services are extremely important for business owners. Although many a complaint has been voiced about those robotic voices, here are a few […]