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Could Your Business be Suffering Without an Answering Service?

Everyone has complained about hearing automated telephone answering services at one point or another. Either they take too long to answer questions, aren’t helpful, or any other number of complaints. In truth, answering services are extremely important for business owners. Although many a complaint has been voiced about those robotic voices, here are a few […]

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5 Low-Cost Ways to Improve Your Small Business’ Customer Service

Customer service ought to be at the core of any business, and that personal touch is especially vital to keeping small businesses alive. But small businesses often don’t have the budgets to make huge overhauls in their customer service protocols. That means that if your small business customer service isn’t working, you need to figure […]