Customer happiness is very important to your business. When customers are unhappy, they are not going to use your service or buy your product again. Research shows that at least 91% of all unhappy consumers will not go back to that company. Meanwhile 90% of all consumers say they would pay more for good customer service. There are ways to improve customer satisfaction. Here are a few ways to make your customers happier.
- Get feedback.The first step you need to take in increasing customer satisfaction is to ask for feedback