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Customer Service is Important for Both Consumers and Growing Businesses

Written by admin on . Posted in Developing customer loyalty, How to create customer loyalty, How to deliver world class customer service

How to improve customer loyalty

According to statistics from the Home Improvement Research Institute (HIRI), home improvement product sales are expected to eclipse $293 billion this year, which would be an increase of more than five percent from the year before. This means that more homeowners are looking to upgrade, so lots of couples and homeowners on their own are heading to retailers to check out their options and buy materials. While there are lots of factors that they might look for before making a purchase, quality customer care could make a huge difference.

One of the realities of shopping for appliances, lumber, and all kinds of other renovation materials is that lots of distributors will have quite similar products, and costs are not likely to vary too much. Sometimes, if consumers have an appreciation for customer